Is the suite for business owners, or accounting practices?
Both. Single business owners use it to keep their own books — Starter at £5/mo is designed for exactly that. Practices use it to scale across many clients — the Practice tiers pool credits across the team and come with free premium client accounts (250 on Essential, 2,500 on Pro, 20,000 on Enterprise), so every client you onboard gets their own login and dashboard at no cost to you. Same tools, different volume.
Can I use one product without the others?
Yes. Every plan includes ReconcileIQ, CodeIQ and LedgerIQ, and practice plans add PrepIQ — but you're not obliged to use them together. Many people start with ReconcileIQ for PDF statements, find CodeIQ once they've uploaded, reach for LedgerIQ when they need a report, and hand a client's records to PrepIQ at year end.
Which accounting platforms do you support?
Direct OAuth posting: Xero, QuickBooks Online, Sage, Pandle. ReconcileIQ connects to those plus FreeAgent and YNAB. LedgerIQ reads a GL export from any system, since every platform exports CSV or Excel.
What happens to my data?
Session data (chart of accounts, VAT codes, invoices, GL, embeddings) is purged at the end of every session. We do not persist client data beyond the work you're doing in that moment. Crowd-sourced patterns are only ever contributed when you explicitly consent, and are anonymised first.
How accurate is CodeIQ's coding?
Around 97% against real client data, pre-review. Every transaction is scored for confidence; uncertain ones get flagged for your eye. Manual corrections become user-learning overrides that apply on the next run automatically.
What counts as a "credit"?
Credits scale with the depth of the work: 1 credit per reconciled bank line, 2 credits per PDF-parsed transaction, 4 credits per fully-coded transaction (coded + VAT-classified + posted), and 2,000 credits per full LedgerIQ analysis. Monthly credits expire at month-end, but any unused allowance rolls over as bonus credits that never expire. Separate bonus credit packs are available for purchase too.
Do you replace my bookkeeper or my software?
Neither. CodeIQ automates the repetitive parts of bookkeeping — coding, OCR, VAT classification, posting — so the humans in the process can spend time on judgement, advisory and review. It sits on top of Xero, QuickBooks, Sage or Pandle, not in place of them.
What is PrepIQ, and which plans include it?
PrepIQ is the suite's year-end engine. Hand over a client's records — a GL export plus the supporting paperwork — and RiQ prepares the full working papers set: records summary, extended trial balance, fixed asset schedule, capital allowances, a reconciliation for each HP, loan or completion statement, VAT and the tax computation. Every figure is cell-linked so the set ties out, and nothing is plugged or fabricated to force a balance. It handles sole traders and limited companies, and nothing is released until you review and sign it off. PrepIQ is included on the practice plans (Practice Essential and above), priced in-pool, and is currently in private beta.
Is there a free trial?
14 days, no card required. Trial accounts include a capped credit allowance across the products on your plan. Upgrade any time; nothing auto-converts.
