E-commerce Retailer Reclaims Weekends & Finds Hidden Costs
"Bloom & Grow Goods", a rapidly expanding online plant shop, faced mounting reconciliation challenges.
The Challenge
With sales booming, reconciling transactions from Stripe, PayPal, and direct bank transfers became a nightmare. The owner, Sarah, spent over 8 hours each month manually matching payouts, often working weekends. Discrepancies were common due to varying fee structures and batched payouts, leading to inaccurate cash flow forecasting.
The Solution
Sarah signed up for ReconcileIQ Pro. She easily uploaded CSV exports from her payment processors and bank. ReconcileIQ's algorithm automatically matched the vast majority of transactions, intelligently handling batched Stripe payouts against individual orders in her bookkeeping software (Xero export) and flagging genuine discrepancies like unrecorded processor fees.
The Results
Reconciliation time dropped from 8+ hours to roughly 15 minutes monthly. Within the first two months, ReconcileIQ helped identify over £1,500 in previously unrecorded payment processor fees spanning six months. Sarah regained her weekends and gained confidence in her financial data.
"ReconcileIQ is a lifesaver. It didn't just give me my weekends back, it literally found money I didn't know I was losing. The peace of mind is priceless."