UK D2C Retailer Stabilises Month-End Reconciliation
An online retailer (name withheld) taking payments through Stripe, PayPal, and direct bank transfer.
The Challenge
The owner was spending around 6-8 hours each month reconciling payout batches and processor fees. Differences between settlement dates and order dates created frequent mismatches, so month-end checks often rolled into weekends.
The Solution
The team implemented ReconcileIQ Pro to match processor exports against bank and ledger records, then added LedgerIQ for cash-flow visibility. The rollout focused first on transaction matching quality, then on reporting consistency.
The Results
After onboarding, month-end reconciliation moved from a half-day task to a short monthly review. The team also corrected previously missed processor-fee entries and gained more reliable cash position reporting.
"Before this, month-end was a Saturday job. Now it is a short checklist and we trust the numbers."